TERMS & CONDITIONS

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at BacRac you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at BacRac for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by BacRac.

PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information about our products and services to you unless you choose not to receive this information.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@bacrac.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, email us at the above address and we will promptly correct any information found to be incorrect.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@bacrac.co.uk

FORCE MAJEURE

Events outside BacRac's control, which are not reasonably foreseeable, shall be considered force majeure, meaning that BacRac is released from BacRac's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. 

PAYMENT

All products remain BacRac's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are confirmed before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from BacRac.

All transfers conducted through BacRac are handled and transacted through Stripe, a third party payment gateway, to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the Stripe payment gateway here as they are responsible for the transactions made.

LOCAL TAXES

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

COOKIES

BacRac uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use the BacRac website without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On the BacRac website we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

RETURN POLICY

You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. Returned products will be checked and any reported faults will be verified by our staff. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Any items that you return to us are at your own risk, therefore we strongly advise all our customers to take reasonable care when returning any items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and carried by a reputable carrier.

ADDITIONAL INFORMATION

BacRac reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, BacRac has the right to cancel the order and refund any amount paid in the best way. BacRac shall also notify the customer of equivalent replacement products if available.

All enquiries: info@bacrac.co.uk